Staff have really stepped up and even surprised themselves… Fiona has helped us look at our business from a totally different perspective. She has helped us to develop new strategies and approaches and we are working more ‘on’ the business rather … [Read more...]
Marina Korovkina
Simple but effective ways to get new customers Fiona helped me to stay on track with my business; put good systems in place, identified opportunities for growth, and implemented various strategies to increase the business. Fiona showed me what steps … [Read more...]
Vicki Sykes
Staff Training / Seminar “Fiona has been great to work with. When we met she listened well and grasped the nature of our business quickly, and then worked closely with us to plan an effective staff team day. Her communication was prompt and clear, … [Read more...]
Sara Morles
An amazing seminar with a knowledgeable and generous speaker! Another fantastic seminar from Fiona at BreakThrough Business Solutions. I have been to many seminars but Fiona certainly stands out from the crowd. Thanks for sharing your wealth of … [Read more...]
Pauline Stockhausen
No other business advisors/coaches come close to Fiona… I have been working with Fiona just over a year and she has helped me build my business to what it is today. I have had a 75% increase in turnover. I would highly recommend taking the steps to … [Read more...]
A Fast Way to Grow Your Business
Start with your existing clients and database. Often the simplest things can be overlooked. Your current and past clients know you, they like you, and have already done business with you. So give them a reason to contact and buy from you … [Read more...]
‘Good’ Customer Service is not ‘Good Enough’
In 2012, Good Customer Service is not Good Enough… We now talk about the ‘Customer Experience’ and this is an integral part of our business and should not be seen as an extension of it. A company’s most vital asset is its customers. Without them, we … [Read more...]
Catching That Elusive New Customer
Being in business these days is tough, with huge competition in all areas of business and many other attractive opportunities available for customers, together with the fact that we are smarter shoppers these days, makes it harder to gain the … [Read more...]
Standing Out From The Crowd
What sets you apart from the rest? Starting a business can be daunting, there is so much to do and business owners usually start with a rush of activity, then in time interest in your goods or services seems to lose popularity. It’s not entirely … [Read more...]
Systems That Work For Your Business
Starting a business is exciting and challenging; however after the initial surge of activity the day to day running of your business can become routine and repetitive. Once busy and thriving you may then find yourself reacting to requests or … [Read more...]