BreakThrough Business Solutions

Business Growth Specialists

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You are here: Home / What we do / Frequently Asked Questions

Frequently Asked Questions

 

There are so many people now to ‘help’ in business. What does each of them do?

Business Mentor:

A senior and experienced business person who acts as an advisor, and guide, who provides feedback and support. Is someone who has ‘been there and done that’ in business.

Business Advisor:

Is usually ‘hands off’. They act to assess and advise, and may make recommendations of what action to take. There may be multiple discussions, however implementation is undertaken by the business owner.

Business Coach:

Focused on helping business owners further develop their skills, identifying personal strengths and weaknesses. They encourage and support the changes needed to develop high performance and professional and personal success. They help you reach your greatest potential.

Business Consultant:

Are experts in their field and have specific experience in their area of expertise. May assess, advise and recommend, however then often physically implement the strategies with the business owner and staff to ensure results. Are strong in providing practical solutions to business challenges and focused on generating tangible results for the company.

Why would I need a Business Coach and Consultant?

We find our clients want to get results FAST – to generate an increase in sales, turnover and profit, and to reduce the number of hours they are working. This is where the strength of the consultant aspect helps to achieve tangible results. However it is also important to develop the skills of the business owner and their staff for longer term success. So the coaching aspect is important as well. That is why we use a combined coach/consultant approach to help you maximize both your business and your own performance.

How can I be sure this will work for me?

If you have an open mind and are ready to make positive changes in your business – this WILL work for you. However if you  feel you have reached your business knowledge peak and don’t feel ready to be open to new strategies and tactics, this may not be the right choice for you. We also specialise in working with small to medium businesses, from start up companies, to those in growth phase, and established businesses – so we have expertise across multiple industries and size.

I have worked with a Business Coach before and did not see any results. What makes you different?

We use a different approach of both coaching and consulting, and are focused on results. We work hard with you to generate an increase in sales in 3-6 months and develop successful longer term plans and strategy for the future of your company. We totally customise our work to fit around your business and do not use a template system you need to fit into. We have clever, savvy strategies that get the results others don’t.

When is the right time to work with someone?

NOW is the right time to grow your business. Sometimes I hear the comments; ‘it’s not the right time’ or ‘if I can just get through the next 6 months, things might be okay.’ I can tell you straight – waiting and hoping does NOT work. In business, there are always things happening that ‘get in the way.’ So one question for you; What are you waiting for? Why wait to grow your business, if you wait, you get left behind. So take action TODAY.

I’m already doing pretty well – why would I need a Business Coach/Consultant?

Are you at your full potential? Is your business what you dreamed it would be? If not – are you happy with that, or do you know you can do better? Often established businesses are very ‘busy being busy’ and need to get better systems and increase profitability. Even the most successful companies in the world are always looking at how they can do things better. You must always keep improving because your competitors will. This is where outside expertise is valuable and worth its weight in gold.

How much will it cost?

We have three different cost effective options to work with us, so it depends on the level of support and involvement you would like. We have from the stand alone powerful Business Strategy Planning Program, to the new BreakThrough Women In Business Program to the more intensive Premium One on One Business Consulting Program. We offer monthly payment options for better cashflow and aim to make our services affordable for every business owner. So whether you are a start up, a growing company, or established business, there is something for everyone at every budget.

Where are you based? What if I’m not local?

Our office is located in Albany, Auckland and we consult in person across the Auckland area. However, if you are not located in the Auckland area, we can still help! We consult with clients regularly via Skype and are able to travel nationwide to consult personally, through prior arrangement. So wherever you are in New Zealand or Australia, we can work with you.

How long does it take?

We usually work anywhere between 3-12 months with our clients, depending on how big the company is and what you are wanting to achieve. We meet every one to two weeks which means we quickly gain momentum and you get the results you want. During this time we conduct a full analysis of the business, develop strong sales, marketing and profit growth strategies, develop business resources that are yours to use and keep and measure the exceptional success of sales and growth. So you can then see a clear impact on sales, turnover and profit, and we can develop a smooth running business.

I’m already busy – will this be more work for me?

To grow and improve any business takes work, commitment and time in order to make changes. The good news is the clever marketing, sales and systems we use will end up saving you time, and make for a smooth running business. For the short term you need to put effort in to gain long term results.

What results can I expect?

We usually get results of 20-40% growth, with full business owner commitment when part of our Premium One on One consulting program. Various factors impact these results and the business owner’s commitment is the most important criteria to generate the strongest results. We stand behind the success of our programs. Check out our Testimonials here to see the sorts of results we generate for our clients.

Are there any guarantees?

We appreciate that one of the biggest concerns people have about working with a business coach or consultant is ‘will I get results?’ That is why we offer our 100% BreakThrough Guarantee. If at the end of 12 months following the completion of the Premium Business Consulting Program, you have not made MORE than our fee, we will work with you at no additional cost until you do – no questions asked. So there is no risk to you, and everything to gain. However, only you can be the one responsible for your success and are accountable for your own future and the decisions you make. Your contribution and commitment to our programs will be the key to your success.

 

If you have any questions please contact us here or give us a call on 09 476 9407 and we will happily talk through any queries with you

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Client Success Stories

Fiona ‘GOT’ my business and what it was about’’

Fiona was highly recommended to me by another business person who said to me “Fiona turned my business around”. So I met with Fiona and knew instantly that she “got my business and what it was about”. I was drawn to Fiona also by her expert knowledge and experience in sales and marketing. Fiona is thorough, detailed and very personable. She is a pleasure to work with.

Kirsten Laurence – Managing Director – Proficient Debt Recovery

Simple but effective ways to get new customers

Fiona helped me to stay on track with my business; put good systems in place, identified opportunities for growth, and implemented various strategies to increase the business. Fiona showed me what steps to take to improve and grow my business. She created a simple but effective way to help new customers with decision making which led to increased orders of product. She is absolutely passionate about what she does and helps business owners to get there.

Marina Korovkina – Basilur Tea New Zealand

Another fantastic seminar from Fiona at BreakThrough Business Solutions. I have been to many seminars but Fiona certainly stands out from the crowd. Thanks for sharing your wealth of knowledge and winning strategies , I look forward to implementing these and reaping the rewards!!!

Sara Morles – Business Development Manager – Peter Hay Group

Staff Training / Seminar

“Fiona has been great to work with. When we met she listened well and grasped the nature of our business quickly, and then worked closely with us to plan an effective staff team day. Her communication was prompt and clear, and the programme she mapped out was spot on for what we wanted. The actual day was delivered professionally, with warmth and fun. Staff enjoyed themselves and learnt lots at the same time. I would highly recommend Fiona and we are looking at how we can work with her again.”

Vicki Sykes – CEO – Friendship House

Staff have really stepped up and even surprised themselves…

Fiona has helped us look at our business from a totally different perspective. She has helped us to develop new strategies and approaches and we are working more ‘on’ the business rather than being consumed by it. The staff training we have had has gone very well and the staff have really stepped up and even surprised themselves by what they have achieved. Fiona makes you accountable to yourself and has a fabulous way of working. I would definitely recommend her.

Mavis Griffiths – The Prenzel Shop

Fiona gave us the simple steps and practical strategies to succeed in 2014…

We contracted Fiona to help formulate a practical Business Plan for the next 12 months. She was generous with her time and expertise, quickly grasping the nature of our business and identifying the main issues needing attention. Fiona is highly organised and motivated, with a great sense of humour and a determination to see her clients succeed. We have enjoyed working with her and now have a clear step-by-step plan to implement, along with practical strategies to make it easy.

Sonya Berger – General Manager – South Trade

On – the – mark Business Planning

Fiona has been providing me with on-the-mark advice around my business development for the coming year. It’s her determination to see her clients succeed that makes Fiona stand out. Not for her ‘advise . . . and walk away.’ Fiona follows up, provides the structure and advice founded in experience to develop a strong business plan that works. Of course, it’s over to her clients to actually do the doing – and Fiona’s got the systems at her fingertips and the ability to whip-crack (nicely) so we develop that self-discipline to carry out the required actions. Value? Yes. Great to deal with? Yes. Results? Yes – if you follow Fiona’s advice.

Helen Slater – Strata Communications

I have been working with Fiona just over a year and she has helped me build my business to what it is today. I have had a 75% increase in turnover. I would highly recommend taking the steps to bring Fiona on board in your business. I have come across many business advisors/coaches but no one comes close to the service and hands on approach like Fiona.

Pauline Stockhausen – Social Soup NZ

No other business advisors/coaches come close to Fiona…

I have been working with Fiona just over a year and she has helped me build my business to what it is today. I have had a 75% increase in turnover. I would highly recommend taking the steps to bring Fiona on board in your business. I have come across many business advisors/coaches but no one comes close to the service and hands on approach like Fiona.

Pauline Stockhausen – Social Soup NZ

Recently expanded my business

I have recently moved into a beautiful new Beauty Therapy Salon, and it is all since working with Fiona Clark from BreakThrough Business Solutions. She has given me the confidence to set goals, to have a vision and to believe in myself. The Business Planning process and strategies she developed were unbelievable, and my business has successfully expanded. I have a great business that I love coming to every day. I am so grateful for all the help and support I’ve had. Thank you!

Christina Boyd – Esetic Beauty Therapy

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CONTACT DETAILS

Phone: (09) 476 9407
Mobile: (021) 991917

5 Ceres Court, Albany
Suite 2/H
Auckland, New Zealand
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