Staff Training / Seminar“Fiona has been great to work with. When we met she listened well and grasped the nature of our business quickly, and then worked closely with us to plan an effective staff team day. Her communication was prompt and clear, and the programme she mapped out was spot on for what we wanted. The actual day was delivered professionally, with warmth and fun. Staff enjoyed themselves and learnt lots at the same time. I would highly recommend Fiona and we are looking at how we can work with her again.”
Vicki Sykes – CEO – Friendship House
Great ResultsFiona has assisted me in taking my business to the next level. Although we were doing all the right things we weren’t getting the results we wanted. Fiona helped us to do everything better. From planning, strategy to follow through, she has helped us achieve better results overall and the results are above expectations! I highly recommend you talk to Fiona if you are considering looking for a business coach who will give you value for money, and great results.
Jess Daniell – Director –Sendsational Gifts
Simple but effective ways to get new customersFiona helped me to stay on track with my business; put good systems in place, identified opportunities for growth, and implemented various strategies to increase the business. Fiona showed me what steps to take to improve and grow my business. She created a simple but effective way to help new customers with decision making which led to increased orders of product. She is absolutely passionate about what she does and helps business owners to get there.
Marina Korovkina – Basilur Tea New Zealand
Huge Growth Rate in my business…I started working with Fiona in October 2012 on my 2 Physiotherapy clinics in Christchurch and Auckland. Since working with her, she has helped me achieve a huge growth rate in terms of patient numbers, resulting in an increase in turnover. I love working with Fiona as she has reputable experience as well as strategies that really work. She is also innovative and motivating, which I believe has helped me to see the increase in my business that I wished. I highly recommend her to anyone as a business consultant!
Ariel Chuang – LifePhysio
Recently expanded my businessI have recently moved into a beautiful new Beauty Therapy Salon, and it is all since working with Fiona Clark from BreakThrough Business Solutions. She has given me the confidence to set goals, to have a vision and to believe in myself. The Business Planning process and strategies she developed were unbelievable, and my business has successfully expanded. I have a great business that I love coming to every day. I am so grateful for all the help and support I’ve had. Thank you!
Christina Boyd – Esetic Beauty Therapy
Our Bank Manager wanted to know how we got these results!!In the past couple of years, we have had changes in ACC funding which affected our business and resulted in a large decline in turnover. We needed to change the way we did things and look at our business differently. We got Fiona on board and started developing new ideas and growth strategies. We have a number of staff and needed to work on establishing a more sales rather and service mindset. Our turnover increased to the point our Bank Manager noticed the results and wanted to know how we were increasing business! And Fiona has also given us a new skill set we didn’t have before, which adds strength to our business.
Jo Kitchen – Northcross Physiotherapy & Rehabilitation
We have increased turnover by 30-40% in 3 months!!!Fiona was recommended to me by a colleague of mine, and I am very pleased I made contact with her. She has helped me come up with new strategies and a new way of thinking to help increase my business. Now instead of patchy bookings, the clinic has solid bookings in advance and turnover has increased 30 – 40% in 3 months.
John Cullen – Queen Street Osteopaths
Now we are more customer focused rather than product focusedWe have worked with Fiona to help increase our business and also for Staff Sales Training in our retail stores. We have good staff and have done training ourselves in the past, but it has been more product focused rather than customer focused. Fiona has helped us to work on our approach, add value to our customers, recommend the ‘right’ kind of product and change the way we focus on targets with staff. Her support and attending of staff meetings has been great and her advice invaluable.
Sarah Dodson – The Prenzel Shop
Seen a marked increase in turnover of more than 40%After working with Fiona for the past eight months I have seen a marked increase in the turnover of my business of more than 40%. Fiona has helped to develop clear strategies for marketing, and put in place a structured approach that will allow the business to continue to grow long after the association with her ends. The strategies suggested by Fiona were low cost (some around $50) and produced an impressive return on investment. Fiona’s influence has helped to give greater direction, focus and results to my business.
James Hutchinson – Total Osteo
Our Bank Manager wanted to know how we got these results!!
In the past couple of years, we have had changes in ACC funding which affected our business and resulted in a large decline in turnover. We got Fiona on board and started developing new ideas and growth strategies. Our turnover increased to the point our Bank Manager noticed the results and wanted to know how we were increasing business! And Fiona has also given us a new skill set we didn’t have before, which adds strength to our business.
Joanne Kitchen – Director Northcross Physiotherapy & Rehabilitation