Joanne Kitchen

August 3, 2014

Our Bank Manager wanted to know how we got these results!!

In the past couple of years, we have had changes in ACC funding which affected our business and resulted in a large decline in turnover. We got Fiona on board and started developing new ideas and growth strategies. Our turnover increased to the point our Bank Manager noticed the results and wanted to know how we were increasing business! And Fiona has also given us a new skill set we didn’t have before, which adds strength to our business.
Joanne Kitchen – Director Northcross Physiotherapy & Rehabilitation

Now we are more customer focused rather than product focused
We have worked with Fiona to help increase our business and also for Staff Sales Training in our retail stores. We have good staff and have done training ourselves in the past, but it has been more product focused rather than customer focused. Fiona has helped us to work on our approach, add value to our customers, recommend the ‘right’ kind of product and change the way we focus on targets with staff. Her support and attending of staff meetings has been great and her advice invaluable.

Sarah Dodson – The Prenzel Shop

Joanne Kitchen

Our Bank Manager wanted to know how we got these results!!

Client Success Stories

Now we are more customer focused rather than product focused

Fiona ‘GOT’ my business and what it was about’’

Opened my eyes to different strategies

On – the – mark Business Planning

We have increased turnover by 30-40% in 3 months!!!

Our Bank Manager wanted to know how we got these results!!

I’m excited again about my business

Staff have really stepped up and even surprised themselves…

Simple but effective ways to get new customers

No other business advisors/coaches come close to Fiona…