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Now we are more customer focused rather than product focusedWe have worked with Fiona to help increase our business and also for Staff Sales Training in our retail stores. We have good staff and have done training ourselves in the past, but it has been more product focused rather than customer focused. Fiona has helped us to work on our approach, add value to our customers, recommend the ‘right’ kind of product and change the way we focus on targets with staff. Her support and attending of staff meetings has been great and her advice invaluable.
Sarah Dodson – The Prenzel Shop
Staff have really stepped up and even surprised themselves…Fiona has helped us look at our business from a totally different perspective. She has helped us to develop new strategies and approaches and we are working more ‘on’ the business rather than being consumed by it. The staff training we have had has gone very well and the staff have really stepped up and even surprised themselves by what they have achieved. Fiona makes you accountable to yourself and has a fabulous way of working. I would definitely recommend her.
I have been working with Fiona just over a year and she has helped me build my business to what it is today. I have had a 75% increase in turnover. I would highly recommend taking the steps to bring Fiona on board in your business. I have come across many business advisors/coaches but no one comes close to the service and hands on approach like Fiona.
Pauline Stockhausen – Social Soup NZ
We’re set up for the future and expanding even further…When deciding to grow our firm, we needed to know how to go about it in a sustainable way. During the time we worked with Fiona we developed a Business Plan, Action Plan, created marketing material, identified who to target our business towards and achieved great results. Better systems helped us to set aside time to focus on the running of the business – something we had previously struggled to do. We have now set our business up for the future and are looking at expanding further in the next 12 months, comfortable in the knowledge that we have the skills and procedures in place to do so.
Jeff Cook – Director – Jenco Electrical
Our Bank Manager wanted to know how we got these results!!In the past couple of years, we have had changes in ACC funding which affected our business and resulted in a large decline in turnover. We needed to change the way we did things and look at our business differently. We got Fiona on board and started developing new ideas and growth strategies. We have a number of staff and needed to work on establishing a more sales rather and service mindset. Our turnover increased to the point our Bank Manager noticed the results and wanted to know how we were increasing business! And Fiona has also given us a new skill set we didn’t have before, which adds strength to our business.
Jo Kitchen – Northcross Physiotherapy & Rehabilitation
Seen a marked increase in turnover of more than 40%After working with Fiona for the past eight months I have seen a marked increase in the turnover of my business of more than 40%. Fiona has helped to develop clear strategies for marketing, and put in place a structured approach that will allow the business to continue to grow long after the association with her ends. The strategies suggested by Fiona were low cost (some around $50) and produced an impressive return on investment. Fiona’s influence has helped to give greater direction, focus and results to my business.
James Hutchinson – Total Osteo
Simple but effective ways to get new customersFiona helped me to stay on track with my business; put good systems in place, identified opportunities for growth, and implemented various strategies to increase the business. Fiona showed me what steps to take to improve and grow my business. She created a simple but effective way to help new customers with decision making which led to increased orders of product. She is absolutely passionate about what she does and helps business owners to get there.
Marina Korovkina – Basilur Tea New Zealand
New Clients and Secured Stronger relationships…We hired Fiona from June 2012 through to December 2012 to upgrade our business systems and implement new strategies to increase our company profile and client base. A Business plan was developed that when followed enabled the admin side of the business to become more efficient. This in turn allowed us to focus more on creating and distributing new marketing material to new clients. As a result of the knowledge and expertise that Breakthough Business Solutions has shared, our business has secured new clients and solidified relationships with existing ones. We have experienced growth throughout our time working together and there is no doubt that we will continue to do so in the future.
Stu Finch – Elixir Events
Our Bank Manager wanted to know how we got these results!!
In the past couple of years, we have had changes in ACC funding which affected our business and resulted in a large decline in turnover. We got Fiona on board and started developing new ideas and growth strategies. Our turnover increased to the point our Bank Manager noticed the results and wanted to know how we were increasing business! And Fiona has also given us a new skill set we didn’t have before, which adds strength to our business.
Joanne Kitchen – Director Northcross Physiotherapy & Rehabilitation
Recently expanded my businessI have recently moved into a beautiful new Beauty Therapy Salon, and it is all since working with Fiona Clark from BreakThrough Business Solutions. She has given me the confidence to set goals, to have a vision and to believe in myself. The Business Planning process and strategies she developed were unbelievable, and my business has successfully expanded. I have a great business that I love coming to every day. I am so grateful for all the help and support I’ve had. Thank you!
Christina Boyd – Esetic Beauty Therapy