We’re set up for the future and expanding even further…When deciding to grow our firm, we needed to know how to go about it in a sustainable way. During the time we worked with Fiona we developed a Business Plan, Action Plan, created marketing material, identified who to target our business towards and achieved great results. Better systems helped us to set aside time to focus on the running of the business – something we had previously struggled to do. We have now set our business up for the future and are looking at expanding further in the next 12 months, comfortable in the knowledge that we have the skills and procedures in place to do so.
Jeff Cook – Director – Jenco Electrical
Now we are more customer focused rather than product focusedWe have worked with Fiona to help increase our business and also for Staff Sales Training in our retail stores. We have good staff and have done training ourselves in the past, but it has been more product focused rather than customer focused. Fiona has helped us to work on our approach, add value to our customers, recommend the ‘right’ kind of product and change the way we focus on targets with staff. Her support and attending of staff meetings has been great and her advice invaluable.
Sarah Dodson – The Prenzel Shop
I’m excited again about my businessAs a small business owner Fiona gave me the confidence to think about my business differently. I have been in the Travel Industry nearly 20 years, and after working with Fiona I have increased the leads I am getting and turning those leads into actual sales. She has helped me identify new opportunities, put good structures and processes in place, and take control of my business which has had a huge impact. She has enabled me to get excited again about my business and working with her is the best thing I could have done.”
Fiona ‘GOT’ my business and what it was about’’Fiona was highly recommended to me by another business person who said to me “Fiona turned my business around”. So I met with Fiona and knew instantly that she “got my business and what it was about”. I was drawn to Fiona also by her expert knowledge and experience in sales and marketing. Fiona is thorough, detailed and very personable. She is a pleasure to work with.
Kirsten Laurence – Managing Director – Proficient Debt Recovery
Our Bank Manager wanted to know how we got these results!!In the past couple of years, we have had changes in ACC funding which affected our business and resulted in a large decline in turnover. We needed to change the way we did things and look at our business differently. We got Fiona on board and started developing new ideas and growth strategies. We have a number of staff and needed to work on establishing a more sales rather and service mindset. Our turnover increased to the point our Bank Manager noticed the results and wanted to know how we were increasing business! And Fiona has also given us a new skill set we didn’t have before, which adds strength to our business.
Jo Kitchen – Northcross Physiotherapy & Rehabilitation
Seen a marked increase in turnover of more than 40%After working with Fiona for the past eight months I have seen a marked increase in the turnover of my business of more than 40%. Fiona has helped to develop clear strategies for marketing, and put in place a structured approach that will allow the business to continue to grow long after the association with her ends. The strategies suggested by Fiona were low cost (some around $50) and produced an impressive return on investment. Fiona’s influence has helped to give greater direction, focus and results to my business.
James Hutchinson – Total Osteo
Staff have really stepped up and even surprised themselves…Fiona has helped us look at our business from a totally different perspective. She has helped us to develop new strategies and approaches and we are working more ‘on’ the business rather than being consumed by it. The staff training we have had has gone very well and the staff have really stepped up and even surprised themselves by what they have achieved. Fiona makes you accountable to yourself and has a fabulous way of working. I would definitely recommend her.
Huge Growth Rate in my business…I started working with Fiona in October 2012 on my 2 Physiotherapy clinics in Christchurch and Auckland. Since working with her, she has helped me achieve a huge growth rate in terms of patient numbers, resulting in an increase in turnover. I love working with Fiona as she has reputable experience as well as strategies that really work. She is also innovative and motivating, which I believe has helped me to see the increase in my business that I wished. I highly recommend her to anyone as a business consultant!
Ariel Chuang – LifePhysio
Opened my eyes to different strategiesToday’s economic situation is tough for a lot of us, so it made sense to me to bring in outside expertise to help me increase the practice. Fiona has shown me simple, cost effective ways to increase my business and get results. We have achieved an awful lot since working together and she has opened my eyes to using different strategies which has had a great impact. I would recommend talking to Fiona who really knows what she is talking about.”
Dr R Taylor
We have increased turnover by 30-40% in 3 months!!!Fiona was recommended to me by a colleague of mine, and I am very pleased I made contact with her. She has helped me come up with new strategies and a new way of thinking to help increase my business. Now instead of patchy bookings, the clinic has solid bookings in advance and turnover has increased 30 – 40% in 3 months.
John Cullen – Queen Street Osteopaths